Volunteer with us!

You can make a real difference to your community by volunteering with Citizens Advice.

Our volunteers come from a wide range of backgrounds: young people, professionals who want to broaden their horizons and retired people who want to give something back. Our commitment to valuing diversity and promoting equality means we encourage individuals who might not otherwise volunteer. 

Volunteering with Citizens Advice East Suffolk  gives you an opportunity to develop your personal skills and abilities, and it can also be a route into employment, or an opportunity to  try something different – it’s a great way to:

  • Gain new skills, knowledge and experience
  • Develop existing skills and knowledge
  • Enhance your CV
  • Improve you employment prospects

Volunteering also appeals because of its social benefits, for example:

  • Meeting new people and making new friends
  • A chance to socialise
  • Getting to know the local community

All our volunteers are fully supported and supervised throughout their time with Citizens Advice – there will always be a member of staff that you can turn to for extra support if you  feel you need it. 

These are our different volunteer roles –

  • Adviser – giving information, advice and client support 
  • Admin and customer service, reception
  • Fundraising 
  • Media/PR/marketing
  • IT support
  • Research and campaigns
  • Volunteer recruitment and support
  • Trustee

Please get in touch if you’d like to know more about these different roles 

We look forward to welcoming you to our team!

Please complete and return the Volunteer Application Form and we will be in touch.

What our volunteers say:

“Volunteering can enrich both your life and the lives of others, and i’d strongly encourage anyone to do it.”

“The exciting thing is that you never know what you going to be asked, so it’s impossible to get bored of being an advisor”

“Challenges my brain, but I love the challenge.”

“A great way to make new friends with like minded volunteers.”

“I find CAB volunteering very fulfilling as I really help people, have great support from our supervisors and it fits around my other activities. A very worthwhile thing to do!”

“I love the back-up we get from Citizens Advice  Supervisors – they are always there to help with tricky problems”

“You learn so much about how to help people tackle the issues they face – housing, work, benefits, money, relationships just to mention a few – and with a great training programme to get you started”